The following information is intended for transactions made by non-professional users.
The conditions of return for professional clients are governed in point 8 of our terms and conditions for professional clients.
The right of refuse/return of the consumer does not apply in this case. If, as a user, you purchased a manufactured item, pre-designed or created by your own according to your specifications and / or clearly customized, you can not return it. Except a manufacturing defect. Not be subject to manufacturing defects claim as small variations in weight, hue, color, dimensions and / or details specific to the textile and graphic arts.
No refunds will be accepted related to the disagreement or interpretation of the sizes.
The User may return to S3 engine parts 2002.sl, free of charge, any product that has a manufacturing defect. To formalize the return, the User must contact S3 engine parts 2002.sl at the address firstname.lastname@example.org, indicating the product or products to be returned, attaching a photograph and a detailed list of the defects appreciated in them. Once said communication is received, S3 engine parts 2002.sl will indicate to the User, if applicable, the form of collection or delivery to its warehouses of the defective product, at no cost to the User.
Each product to be returned must be unused and with all its labels, packaging and, where applicable, original documentation and accessories that came with it. If this is not done by the User, S3 engine parts 2002.sl reserves the right to refuse/return the return. Once the product has been received and verified the existence of a defect or factory defect in any of the products of the order, S3 engine parts 2002.sl will proceed to process the shipment of another product of identical characteristics, also at no cost to the user.
In the event that for reasons of lack of stock, another product of identical characteristics could not be shipped, the refund of amounts paid for the purchase of the returned product will be carried out as soon as possible and, in any case, within the fourteen (14) following days, after the communication, agreement and acceptance by both parties.
For returns or any management related to group purchases, the mediator and contact person will be the user who made the transaction
In the event that the return due to a change of opinion or error by the user at the time of making the purchase must be the user who is responsible for returning the products in perfect condition, within a period not exceeding 14 business days from the completion of the purchase.
In these cases we will reimburse the user for all payments received, except shipping costs. The user will be the one who assumes the direct cost of returning the products.
In the event that the User is not satisfied with the products received in his order, the User, pursuant to the General Law for the defense of Consumers and Users, will have a period of fourteen (14) calendar days to return the same , without any penalty and without the need to indicate the reasons, although you must take charge of the direct cost of returning the order to S3 engine parts 2002.sl.
To formalize the return, you should contact S3 engine parts 2002.sl in email@example.com address, email sending information filled in by refuse/return that these Terms and Conditions as Annex 2 attached hereto. Once this communication has been received, S3 engine parts 2002.sl will indicate the delivery method to its warehouses, which must be unused and with all its labels, packaging and, if applicable, documentation and original accessory elements that came with it. same. If not, S3 engine parts 2002.sl reserves the right to refuse/return the return.
The refund of the amounts will be carried out as soon as possible and, in any case, within fourteen (14) calendar days following the date on which the User has informed of his decision to withdraw from the contract.
In any case, S3 engine parts 2002.sl may withhold reimbursement until the product has been received, or until the User has presented proof of the return of the product, depending on which condition is met first.
For returns or any management related to group purchases, the mediator and contact person will be the user who made the transaction.
Form of refuse/return/return or communication of incidents (you must complete and / or send this information for cases of refuse/return)
S3 engine parts 2002.sl, SL
Postal mail: Pol.Ind Montfullà C / Caterina Albert, 42 · Zip Code: 17162 BESCANÓ · Girona · SPAIN
I hereby inform you that I am withdrawing from my contract for the purchase of the product or products:
Order the / received on -
- [Indicate date of receipt of the order]
- [Name of consumer and user]
- [Domicile of the consumer and user]
- [Ref Item or Order Num]
Date and signature of the consumer / user (only if this form is presented on paper)